- About us
The Policy aims to assist our community understand:
This is important and we hope you will take time to read the Policy and collection notices carefully.
Your privacy matters to us so whether you are an existing Helena College student, staff member, parent, member of Council, Old Helenian or a prospective member of our community please do take the time to get to know our practices – and if you have any questions please contact the College Privacy Officer.
If you wish to make a complaint about a breach by the College of the Australian Privacy Principles, you may do so by providing your written complaint by email, letter, facsimile or by personal delivery to any one of our contact details as noted below. You may also make a complaint verbally.
We will respond to your complaint within a reasonable time (usually no longer than 30 days) and we may seek further information from you in order to provide a full and complete response.
Your complaint may also be taken to the Office of the Australian Information Commissioner www.oaic.gov.au.